Tel : 1-800-516-0041
Bookmark and Share

The Best Value in Keystone Rentals

Skip Navigation LinksHome > Payments

Short Term Property Rental Agreement

This agreement immortalizes promises between you, Summit County Mountain Retreats (SCMR) and The Owner of the property. You acknowledge and understand that you are renting a vacation property directly through The Owner of the property and that Summit County Mountain Retreats is the duly authorized representative of The Owner. You are renting a unique property and you are provided a money back guarantee.

You agree to the following terms and conditions:

1.  OCCUPANCY:  Tenant is over 23 years of age and will be a guest of Summit County Mountain Retreats during the entire reserved period.  Other tenants will be family members and/or friends who are responsible adults or children under direct supervision. AT NO TIME WILL THERE BE MORE THAN THE MAXIMUM NUMBER OF TENANTS THAT THIS UNIT WILL SLEEP IN BEDS.

2.  DAMAGE/MISSING ITEMS:   It is your responsibility to inspect the unit when you arrive and immediately inform Summit County Mountain Retreats of any deficiencies in the unit. Tenant accepts responsibility for all tenants and accepts liability for any missing items, damages caused to the property including excessive cleaning fees. It is your duty to inform Summit County Mountain Retreats of any broken or damaged items at the beginning of your stay. Failure to do so may result in charges to you.  All costs mentioned in this section will incur a 25% service charge.  CREDIT CARD INFORMATION IS REQUIRED IN LIEU OF A SECURITY DEPOSIT.  You are responsible for the security of the unit.  If any exterior doors or windows are not secured while the unit is empty, we may terminate your stay and keep all monies as earned income, and we may charge you $125 for EACH non-secured door and window.

3.  PAYMENT: Tenant agrees to pay Summit County Mountain Retreats the above total in full at least 30 days prior to arrival date.  A 50% deposit will be paid immediately upon reservation.  Summit County Mountain Retreats accepts e-checks, credit cards, or money orders if making a reservation 10 days or more prior to arrival.  If it is less than 10 days, e-checks are not accepted.  All fees incurred as a result of any breach of this agreement are EXPLICITLY authorized by the tenant to be charged to the tenant’s credit card. 

4.  KEYCARDS: In most cases tenants will be mailed several keycards.  All keycards MUST be left on the kitchen counter.  Each keycard is coded and inventoried.  Non-returned keycards will be charged $15 per card. DO NOT PLACE YOUR KEYCARD NEXT TO YOUR CELL PHONE!

5.  KEYCARD REPLACEMENT: If you require additional key cards, new keycards will be delivered during normal business hours.  There is a $35 trip charge and a $10 per card charge.  Tenants locked out of the building must call Summit County Mountain Retreats to obtain lockout instructions.  Emergency keycards must be returned to the lockbox IMMEDIATELY after use.  Keyscards will be inventoried after your stay.  Emergency keycards are permanent keycards.  Reissuing keycards to owners and securing units requires much time and effort.  A lost emergency keycard will incur a $250 charge. 

6. CANCELLATIONS/REFUNDS: $200 fee for cancellations more than 45 days before a scheduled arrival date. Cancellations between 30 days and 45 days of arrival there is a 50% charge for the TOTAL amount of the reservation. Cancellations less than 30 days before arrival, there is NO refund given. Summit County Mountain Retreats is not responsible for cancellations or delays including but not limited to adverse weather conditions, road closures, problems with technology, personal emergencies, minor maintenance problems in your condo, or acts of God.  WE RECOMMEND TRAVEL INSURANCE TO PROTECT YOUR FINANCIAL INTERESTS.

7.  CHECK-IN / CHECK -OUT:  Check-in time is 4 PM.  Early check-in times are allowed ONLY when the property is cleaned and ready for occupancy.  If you know that you will arrive early, please notify us the day before your arrival. We will make every attempt to arrange an early check-in. Check-out time is 11 a.m. If you would like to arrange a late checkout you must call at least 24 hours in advance. Summit County Mountain Retreats will accommodate your request, if possible. If you do not arrange a late check-out and you are still occupying the unit when the cleaners arrive there will be a $35 per 30 minute charge for the additional time you occupy the unit. Please be aware that your keycards will not work after 11 a.m.

9.  CLEANING/INSPECTION:  Daily cleaning is not provided.  The unit will be inspected, household items counted, checked for damage, and the unit will be cleaned after tenant departure.  A cleaning fee is included in your total payment which is paid in advance, and this cleaning fee will provide for two hours of normal cleaning so that tenants may enjoy their vacation up to the last moment.  TENANT IS REQUIRED to leave the property in broom swept condition.  Tenant should place dishes in the dishwasher & turn on the dishwasher.  Cleaning fees vary by the size of the unit.  If linens are missing or damaged to the point that they are not able to be cleaned or used tenant will be charged a replacement fee.  The fees are as follows: $15 for each large towel, $10 for each hand towel, $5 for each washcloth, $10 per sheet, $5 per pillowcase.

10.  MAINTENANCE SERVICE:  If a problem arises in the unit during your stay, maintenance services are provide 24 hours a day, 7 days a week, 365 days per year.  During regular business hours, service calls will be addressed within two hour.  Afterhours calls may be delayed slightly. If an afterhour’s service call is not an emergency, we may postpone the repair until the following day. For the purposes of this agreement an emergency is defined as an issue that that makes the unit unsafe for human life, or may cause imminent damage to the unit. In the event it is found that a required maintenance item or repair is a result of abuse, misuse, negligence, or otherwise caused by the tenant, tenant will be responsible for all costs to affect said repair.

11.  PARKING:  Heated parking is provided for one vehicle under most buildings. You will receive your parking pass in the mail along with your keycards. Parking passes must be displayed on the dashboard of your vehicle.  If you have additional vehicles, you can park them in a common lot located nearby.

12.  SMOKING / PETS:  Smoking and/or pets are not allowed. $200 extra cleaning fee if evidence of smoking or pets.

13.  WHAT WE PROVIDE: This unit is fully furnished with all of the appliances and utensils necessary for daily living.  It also includes bedspreads, linens, blankets, pillows, and towels.  All linens must be left in the unit.  Pool towels can be found by the pool and must be returned to the pool area.  An INITIAL supply of bar soap, shampoo, toilet tissue, paper towels, dishwashing soap and trash bags will be provided. Summit County Mountain Retreats does not provide more than the initial supply to the property.

14. WHAT WE DO NOT PROVIDE: We do not provide propane or any type of gas canisters or maintenance for outside heaters or grills, fire starters for wood burning fireplaces. Additionally, we do not provide condiments.

15.  SKI / SNOWBOARD STORAGE:  Ski lockers are normally located on the first floor of the building.  Keys to the ski lockers are located in the condo.  Please do not take your skis or snowboard into the unit.  Please remove boots as soon as you enter the unit and place them on the bench next to the front door.  This will help maintain the quality of the unit for future tenants.  Upon departure, all keys are to be left in the unit.  If a ski locker key is lost, there will be a charge of $15.00 for a replacement.

16.  QUIIET HOURS / BREACH: Quiet hour’s start at 10:00 PM (resort policy). In the event that Tenant breaches any of the terms / conditions of this agreement, Summit County Mountain Retreats shall be entitled to attorney's fees and/or damage deposits in any action brought to enforce the terms hereof.  Additionally Summit County Mountain Retreats may at its sole discretion remove a tenant that has violated this agreement and keep all rents as earned income.

17.  HOLD HARMLESS / ASSIGNMENT:  Neither manager or owner assumes liability for loss or damage to personal property, or injury to persons or their personal property staying in the unit.   Neither does manager or owner accept liability for any inconvenience arising from any temporary defects or stoppage in supply of water, gas, electricity, plumbing services, or any technology.  Nor will manager or owner accept liability for any loss or damage caused by weather conditions, lack of snow, natural disasters, acts of God, or any other reasons beyond its control.  Refunds will not be issued for any of the aforementioned items.  In any event, you agree that the maximum liability that Summit County Mountain Retreats or the owner will have to you for any circumstances is the prorated amount of what you paid for the rental. Tenant shall not assign this Agreement or sublet the premises.

18.  NO VERBAL AGREEMENTS: All prior agreements between the owner, Summit County Mountain Retreats and tenant are incorporated in this agreement, which constitutes the entire contract.  It is a final expression of the parties' agreement.  This agreement shall be governed and construed in accordance with the laws of the State of Colorado and Summit County specifically. This agreement is binding the moment payment is made and payment is considered an affirmation of this agreement.

19. PROCESSING / CREDIT CARD FEES: SCMR believes in being up front about all costs and fees. If you pay by check you will be charged a fee which covers the handing of your check and any costs associated depositing the check. If you pay by credit card there is an additional fee to recover the cost of the charges SCMR incurs from the Visa, MasterCard and Discover. Explaining these fees are part of our company philosophy of being honest and straight forward with all of our guests.  

20. DISPUTE RESOLUTION: Any disputes which cannot be resolved by informal discussions will be adjudicated by a proper court located in Summit County, Colorado. Tenant accepts the jurisdiction of Summit County Colorado as the sole jurisdiction in which any disputes can be adjudicated or arbitrated.

Secure Payments