Very nice and clean good time!!! Just need info on how to run the tv with 3 remotes not all are tech savvy.
Submitted on Apr 17, 2024
Response from Summit County Mountain Retreats
thank you for your review and feedback!
Great stay. Very close to the hill. Murphy bed was perfect for our family. TV’s are big and easy to use. Good amenities but need larger coffee cups.
Submitted on Mar 21, 2024
Response from Summit County Mountain Retreats
We are glad to hear you enjoyed your vacation with all the amenities the unit has to offer. Thank you for your kind words!
Overall, this stay was as described, and is conveniently located near Keystone village. It is worth noting that there is 1 elevator serving this building, and it becomes VERY busy during peak times, meaning you may wait up to 10 minutes to use it. More so, the placement of the stairs does not make using them particularly intuitive or easy. Lastly, we were a bit turned off at the $15/hour fee for early or late check in/out requests, particularly since the agent asks you to notify them if you plan to leave before the stated checkout time, though they do not offer to compensate you. That being said, we do recommend this stay for the location convenience and amenities.
Submitted on Feb 28, 2024
Response from Summit County Mountain Retreats
Thank you for your review and feedback. Early check-in and late check-out fees made by our company are industry standard for Summit County.
the property was fantastic. lots of room. plenty of amenities
Submitted on Feb 12, 2024
Response from Summit County Mountain Retreats
Thank you for your review. The entire team at Summit County Mountain Retreats really appreciates it.
The property was very clean and in a great location. The only issue was no hot water in the showers, since it was a shorter weekend stay, we chose not to reach out as we were on the slopes all day. Would totally stay here again.
Submitted on Jan 25, 2024
Response from Summit County Mountain Retreats
Thank you for your review, during this guests stay there was a boiler issue for the entire building, but this has since been fixed!
Great little unit that was clean and had everything we needed. Good for a couple and a kid or two. Heated garage space was awesome to have. We really enjoyed the steam room/hot tub/pool are as well. Best part is you can walk to the gondola in less than 5 minutes
Submitted on Jan 23, 2024
Response from Summit County Mountain Retreats
Thank you so much for your positive rating for your recent visit with us at Summit County Mountain Retreats.
I had such a great stay. I was really pleased with the level of communication by the rental company making sure I had everything needed to enjoy my stay. The condo was so clean it felt like it was brand new as if we were the first to ever stay in it. The condo looked exactly like the photos and description. I enjoyed the location how it was a short walking distance to restaurants and stores.
Submitted on Oct 4, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
Cute, clean condo with a large master bedroom and a lovely view. Good size for 2 people, but would feel pretty crowded with 4 adults. We did not use the Murphy bed, since the space would have been extremely cramped and we would have needed to find room for the dining set. The king bed, though, was very comfortable! Great view of the mountain, although the patio area is tiny. Hallways of the complex are dark and give an "old" vibe, but we appreciated the quiet, and enjoyed using the hot tub and playing foosball in the lobby. The kitchen was great for cooking up a yummy dinner, and check-in was extremely easy. All in all, a decent stay at a good price for the area.
Submitted on Sep 25, 2023
Response from Summit County Mountain Retreats
Thank you for your review!
My wife and I really enjoy this place. Very clean, and comfortable. Will be coming back.
Submitted on Sep 7, 2023
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a review. We are happy to hear you enjoyed your stay.
The unit is very well equipped and with two bathrooms easy to spread out. There were only two of us but it easily could have supported more people. The bed was a little soft and balcony small.
Submitted on Jul 21, 2023
Response from Summit County Mountain Retreats
Thank you for your 5 star review!
We were seeking a quiet late spring getaway and booked this Keystone condo few days ahead of our stay. We found this large top floor one bedroom to be very cozy with an excellent view looking east to the continental divide. There were a few wear and tear items that we promptly reported to the property management firm and they were right on it. Excellent service. Parking at Red Hawk features one underground parking space with easy access to the newly renovated elevator. We would certainly book this condo again in the future. (Though ski season is over, we noted that this condo is walking distance approximately 2 blocks to the River Run gondola.)
Submitted on Jun 3, 2023
Response from Summit County Mountain Retreats
Thank you for your review and we are happy to see you enjoyed your time!
Good location
Submitted on Apr 9, 2023
Response from Summit County Mountain Retreats
Thanks for the review.
Location close to Gondola. It’s a little longer walk to village, but not a big deal unless you got little kids to drag along. I would rent again.
Submitted on Feb 8, 2023
Response from Summit County Mountain Retreats
Thank you for staying with us. We are grateful that you chose our company.
Ive been here before and Ill be back again next year A+ rating from me.
Submitted on Jan 28, 2023
Response from Summit County Mountain Retreats
Thank you for staying with us! We appreciate guests who are so kind.
Summit county mountain rentals always provides a nice place to stay every time I use them. Redhawk lodge was a great place to spend 4 days on the mountain. I rented this solo so it was perfect for me and I had more than enough room for my stuff. The kitchen seemed to be stocked well and even had salt and pepper and a few other spices. I would highly recommend this to anyone looking for a affordable place close to the slopes.
Submitted on Dec 19, 2022
Response from Summit County Mountain Retreats
We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you.
We had a great time staying in this condo. It had everything that we needed and have come to expect on our stays with Summit County Mountain Retreats, that starts with easy self-serve picking up keys on the way into Keystone to set the tone for a great stay.. Our only "complaint" this stay is it is more difficult to get to the restaurants in River Run Village with the starting adjacent construction project, but that is not the end of the world. This condo also has a great view!
Submitted on Dec 6, 2022
Response from Summit County Mountain Retreats
Thank you for staying with Summit County Mountain Retreats! We appreciate our guests and recognize there are many options in the marketplace. The south bike path is now open for easier access to the gondola.
The condo is beautiful and mostly well appointed. Little hiccups like no oven mitts and took us 10 minutes to find a cutting board because it was stored under the sink next to the trash can (yuck). Technology was a decade + old. Wished we had brought our Bluetooth speaker. Then it was bedtime and I regretted booking the condo. The bed was so overly fluffy that I had the worst nights sleep I’ve had in years (and I have a baby, so that’s saying a lot).
Submitted on Oct 24, 2022
Response from Summit County Mountain Retreats
Thank you for staying with Summit County Mountain Retreats! We are sorry that our housekeeping team did not provide oven mitts and we passed your feedback along about the location of the cutting board to our housekeeping team. Some of the owners have opted for mattress toppers, which tend to be very soft. Finding a mattress that satisfies the mass amount of renters we see is just not possible, but we do like to see every guest comfortable during their stay. If someone does not like the mattress we can offer a replacement air-mattress or mattress topper if we are made aware of the issue. We apologize for any inconvenience this may have caused. Thank you for your feedback!
Our stay in this condo was great overall. This unit faces to the east with a great mountain view. Wish the balcony was bigger to allow more space to sit and enjoy that view and fresh air. Condo furnishings were in good condition and the furniture was comfortable. Check-in and check-out was quick and easy. We would stay in this unit again!
Submitted on Aug 11, 2022
Response from Summit County Mountain Retreats
Thanks so much for sharing your experience with us. We hope to see you again soon.
We thoroughly enjoyed our stay here. Condo was immaculately clean and had everything we needed. Entire property was Very well maintained (pool and other common areas very clean) Management company was very helpful. Enjoyed the quiet less busy location of the property at the end of the Keystone resort area. Condo had all the extra touches (humidifiers, fans, iron, cleaning supplies, luggage carts, pool towels etc) that makes for a very enjoyable stay. The Snake River and walking path along it directly behind the property was an extra bonus.
Submitted on Jun 4, 2022
Response from Summit County Mountain Retreats
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
This place was fantastic! The location was amazing with a great view! The condo was well kept and cozy! There were a few things that needed to be looked at but was brought to the owners attention. I would recommend this place to anyone and would stay here again myself!!
Submitted on May 1, 2022
Response from Summit County Mountain Retreats
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that our staff receives the recognition they deserve.
Perfect Getaway, with only one drawback. Only one elevator goes to the top floor, and there are only two small elevators for this building. Not really a problem unless you’re checking in or out during prime times. At these times, expect a very long wait for the elevator. Just plan ahead and don’t wait until the last minute to check out! BTW, there is no stairway access to the parking garage.
Submitted on Mar 27, 2022
Response from Summit County Mountain Retreats
Thanks for taking the time to share your experience with us. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
From the price to the check-in/check-out process to the location, we loved everything and wouldn't hesitate to stay here again. The outdoor heated pool and two hot tubs were also great. Most places have one single super-crowded hot tub.
Okay, the only single small drawback that we didn't love: the elevator is really slow, so when it was busy you could stand there awhile. But patience pays off.
Submitted on Feb 14, 2022
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are thrilled to hear that you appreciated the pricing, check-in/check-out process, and the amenities. Thank you for staying with Summit County Mountain Retreats! We appreciate our guests and recognize there are many options in the marketplace.
Everything was great. Communication was great! Pickup was easy and the condo was well suited for our needs.
Submitted on Jan 25, 2022
Response from Summit County Mountain Retreats
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that our staff receives the recognition they deserve.
Our stay was very good. The condo was very comfortable. The location to lifts were okay, you had a pretty good trek to get to Summit Express and Gondola (which was down). The only issue was the elevator that took us to the 5th floor was down and so logistically we were somewhat challenged to get to our condo. Overall it was an excellent retreat for us.
Submitted on Jan 15, 2022
Response from Summit County Mountain Retreats
Thank you kindly for your feedback, which I have shared with our team. We apologize for the elevator outage during this guests stay. Unfortunately, this elevator went down to emergency repair needs. This repair is strictly managed by the building HOA. We wish we could have helped this guest find the property using the stairs but we were unaware that they were having difficulty. Had we been made aware of this we would have gladly sent a staff member to the property for any assistance with location and luggage or walked them through the location via phone. This property does have two 2 elevators for guest use but only one goes to the fifth floor, we are so sorry for the inconvenience this caused.
Great location near gondola, clean, good setup with Murphy bed!
Submitted on Jan 9, 2022
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Very nice 1 bedroom. Clean, convenient, perfect for a short ski trip. The unit has a lot of room and is fine for a small family. Summit County Mountain Retreats is east to do business with and I highly recommend booking directly.
Submitted on Jan 4, 2022
Response from Summit County Mountain Retreats
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in Summit County.
This property has been the best so far in Keystone. The condo was roomy - liked the extra bathroom - master bed super comfortable. The lobby with pool table and games was nice to have - good close location to gondola. THANK YOU
Submitted on Jan 2, 2022
Response from Summit County Mountain Retreats
Thanks very much for your balanced and fair review of our rental. We take pride in knowing our customers are happy with their experience.
We had a great rental experience. Great accommodations and a spectacular view. I would rent this again in a heartbeat!!
Submitted on Oct 28, 2021
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Take care !
Easy checkin. Wonderful stay and very clean. Beautiful view out our balcony.
Submitted on Oct 2, 2021
Response from Summit County Mountain Retreats
Thanks for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay and the view from the balcony. We hope to host you again in the near future.
It was a beautiful stay. Wonderful service and quiet. The Wifi is provided by the resort and it is a bit dated.
Submitted on Oct 1, 2021
Response from Summit County Mountain Retreats
Melodie, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
The check in process was so easy. The directions on the check in and finding the condo were spot on. The instructions about where to park needs to be reworked. We went through the first gates and road the little block twice, we finally parked and went inside. We thankfully found someone playing pool that told us you had to go to the far end of the building to find the garage. After that, everything was smooth sailing. The views from our condo were awesome! Once after a rain, we saw a complete rainbow arched from one mountaintop to another; it was absolutely breathtaking! The condo was well supplied and comfortable. We loved that it was so quiet. We wondered many times if we had the entire floor to ourselves it was so quiet. Staying in Keystone was definitely a plus because it was less crowded than Dillon, Breckenridge, and Silverthorne which made our stay so much more relaxing. I would definitely stay in this condo again!
Submitted on Aug 22, 2021
Response from Summit County Mountain Retreats
Thanks for your comments. Happy to hear that you’ve enjoyed your stay with us. Thanks for your feedback about parking directions, we can definitely look into that. The views here are awesome, and we are glad that you loved it. We hope to have you back soon as a guest for Summit County Mountain Retreats.
We’ve stayed in 2308 Red Hawk Lodge for 6 years now. It’s truly our home away from home. We love the location and it fits our needs perfectly. Summit County Mountain Retreats has been great to work with along with the owner of the condo. We hope to go back every July for years to come.
Submitted on Aug 18, 2021
Response from Summit County Mountain Retreats
We are glad to hear that this guest continues to use our service and this location suits their needs perfectly. We hope to see them again soon in the future!
Clean, cozy yet enough space, perfect view, quiet and peaceful and great location.
Submitted on Aug 18, 2021
Response from Summit County Mountain Retreats
We are glad to hear that this unit was perfect for these guests and the views of this peaceful area made it even better. We hope to host them again in the future!
This unit had everything we needed and manager was very responsive. Clean, comfortable, and walking distance to all the restaurants and watering holes. beautiful view to wake up to every morning. Pool and hot tub were perfect early evening relaxation spot. Short drive to get groceries and traffic was never an issue. We will rent this unit again!
Submitted on Aug 17, 2021
Response from Summit County Mountain Retreats
We are glad to hear that these guests were able to enjoy the beautiful views and the nature in the surrounding area! We hope to host them again in the future!
My girlfriend and I have stayed at Red Hawk #2308 twice now & have great memories there! Once in winter enjoying the fireplace & this time in July for the Keystone Wine & Jazz Festival. We'll be back again!
Submitted on Aug 4, 2021
Response from Summit County Mountain Retreats
We are glad to hear that these guests continue to return to this unit for all of the festivities the area offers. We hope to host them in the years to come!
We loved our unit! Beautiful eastern view of the mountains. Comfortable bed, top floor with vaulted ceilings. Only a couple issues: low water pressure in showers & one morning there was only luke warm water, but it was fixed by evening and no problems after that.
Submitted on Jul 23, 2021
Response from Summit County Mountain Retreats
We are glad to hear this guest was able to enjoy the comfortable bed and other amenities this unit had to offer. We hope to host them again in the future!
Had a great time and awesome location to enjoy
Submitted on Jul 2, 2021
Response from Summit County Mountain Retreats
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our property in Summit County.
My family stayed here mid-March 2021 and had a great time! The views from the balcony were beautiful, and the condo was nice and clean. The location was great; short walk to the gondola, village shops, restaurants, and a nice walking trail. Something to keep in mind (due to COVID) the pool/hot tub must be reserved. The kitchen was fully stocked, along with extra trash bags and paper towels (although one thing I couldn't find was a pair of scissors). The bedroom bed and murphy bed were both very comfortable. If you keep the murphy bed down, it does get a little crowded. We had to get creative with the table placement. A minor thing, the legs were removed from the chair in the living room, so we couldn't sit on it without it leaning quite a bit. The underground parking garage was convenient, especially when it snowed! Overall I would definitely recommend this condo in Keystone!
Submitted on Mar 29, 2021
Very nice rental! Good location and lovely view. Perfect size for 4 guests. Murphy bed was surprising very comfortable with nice pillows and sheets. Also clean with plenty of towels and extra blankets.
Submitted on Feb 15, 2021
Response from Summit County Mountain Retreats
Thank you for staying with Summit County Mountain Retreats! We appreciate our guests and recognize there are many options in the market place.
:)
Submitted on Feb 11, 2021
Perfect size for 5, clean and comfortable, excellent location!!
Submitted on Feb 3, 2021
We enjoyed our stay and the overall experience was great.
The only items that would help would be some better details about the building. There was a
north and a south building, however, none of the materials mention what building you are staying in.
The cleaning of the dishes could be better regulated.
Submitted on Jan 20, 2021
Very pleasant especially enjoyed the view
Submitted on Oct 3, 2020
Excellent vacation rental! Super clean and close to EVERYTHING! This condo was perfect for a family of four. Walking distance to the gondolas, groceries, cafes/restaurants even Starbucks! We loved having the river and trail right behind the property. The pictures don’t do this place justice! We will definitely be back!
Submitted on Jul 27, 2020
This was our second trip to Keystone. We love the area! The condo has a great Mountain View, my main reason for choosing this particular condo. Overall we enjoyed our stay. The condo is on the 5th floor, it got pretty warm in July. There were 2 fans provided. They helped some, but it was a bit uncomfortable at times. I suggest a ceiling fan be added. No one wants to be hot & sweaty in a vacation rental.
Submitted on Jul 7, 2020
My girlfriend and I had a great time at Red Hawk Lodge #2308. During the summer months, the Keystone community is very quiet and laid back, which is exactly what we wanted. The condo had everything we needed to enjoy our stay. Was way better than any hotel room you would get for the same price. We will definitely be returning in the future!
Submitted on Jun 29, 2020
Very nice, perfect location!
Submitted on Mar 6, 2020
Perfect place to stay!! We will be back!!
Submitted on Feb 29, 2020
Other than my 16 year old telling us that the mattress on the murphy bed was uncomfortable, we have zero complaints about this rental. Loved the location and having the 2nd bathroom was a real win.
Submitted on Jan 7, 2020
Such a beautiful location! It was just my husband and myself and we had more than enough space. Super comfy bed and the condo property itself is really nice. We must have been there on an “off weekend” as we literally had the entire complex to ourselves. Be aware that the downside to that is most of the stores and restaurants in the villages were closed. The rental company is great to work with and very responsive.
Submitted on Oct 26, 2019
We had a wonderful week at Keystone. This condo is in a great location! We walked to the village for breakfast and to catch the lift to the top of the mountain. The unit was great for our family, especially since it has two bathrooms. The view is beautiful, although the balcony is quite small.
My kids enjoyed the pool and hot tub too. There were a few minor items that needed repair, but the unit was well-equipped and we would stay here again.
Submitted on Jul 27, 2019
Stayed at the condo the night before the Slacker Race. We had 5 girls and this condo was perfect for a quick night in the mountains! The master bed was amazingly comfortable, however the Murphy Bed was a bit hard for older adult women, but would have been fine for kids! The views were incredible, the amenities of the building we great!
Did mark it down 1 star, only due to the directions for parking and getting to the room. It just stated to park in the garage in the building, which we thought was the first entrance you arrive to, to however it is not, it is the second, but that was not in the directions. Also, once you go down in the garage, it doesn't tell you which side of the garage to park on, therefore we parked on the side that the elevator didn't take us to our room, therefore we had to carry all of our luggage outside and across to the other building to get to our room.
Overall, wonderful and would definitely stay here again!
Submitted on Jul 15, 2019
I enjoyed my stay at this cozy apartment with all amenities and great view from the balcony.
Submitted on Jul 12, 2019
We were on the 5th floor, but we could only get to the 4th because the elevator was broken. We had to carry 4 days worth of clothes,food and bicycles up stairs. My wife fell ( we are in our 70's) carrying bags up. The view beautiful except the sliding doors so dirty and smudged we couldn't see it. There is virtually no breeze unless you keep the door to the hallway open. This unit is not well maintained and it is very small with too much furniture. The king bed was very very soft with a queen comforter instead of a king.The management co.refunded us $34 for our trouble.
Submitted on Jun 16, 2019
It was awesome, location is just too good, appartment was perfect, balcony had an amazing view of mountains, overall was fantastic. Couple things that can be done to inprove would be, concentrate a little on cleaning bed, the queen bed that goes on the top wasnt cleaned, it had hair and the queen bed was not made at all.. second balcony had all papers with tape and was dusty so we had to clean up and remove paper and tape blocking the view. However these were minor things compared to the other things that we all loved. Location is prine and close to major must see places.
Submitted on May 16, 2019
The place was very clean. No complaints. If ever in the area I would love to stay here again
Submitted on May 13, 2019
This unit is located on the top floor (5th). So convenient to get to the slopes.. out the parking garage and across the parking lot. We loved relaxing in the hot tub and heated pool. This is located on first floor of the complex. The u til was clean and in working order just tight for our family of 5, but would still recommend.
Submitted on Mar 22, 2019
Couldn't have asked for more! Room description was on point, and photos don't do the room justice. We'll be back!
Submitted on Mar 2, 2019
Amazing convenient clean activelybrelaxing vacation... my favorite kind!
Submitted on Feb 27, 2019
A beautiful condo in a great location.
Submitted on Dec 26, 2018
We really loved the unit, the location, and how the unit was furnished!
My only complaint is...need more cereal bowls :). We only saw 4.
Submitted on Dec 23, 2018
Close proximity to Keystone ski school, so picked up the kids and went directly to the impeccable hot tub and heated outdoor pool. The room was clean and well supplied.
Submitted on Dec 4, 2018
We loved this condo! The location was even closer to River Run Village than it looks in photos. Such a quick, easy walk to the gondola, as well as the shops and restaurants. The view of the mountains from the living room was amazing. The rental was perfectly clean and well-stocked. The Red Hawk Lodge complex was very nice as well. We would absolutely stay here again!
Submitted on Nov 24, 2018
Very nice unit. Well maintained and very clean with beautiful views. Summit County Property Management was very professional and helpful. We had a great stay and would highly recommend this condo.
Submitted on Oct 4, 2018
My sister and I just wanted a little time away. This condo was just perfect for slow mornings with a cup of coffee and small meals in the evenings. Super close to River Run Village. We loved it.
Submitted on Sep 8, 2018
It was an amazing stay. I would recommend staying here anytime. I will be coming back.
Submitted on Aug 27, 2018
Relaxing and beautiful and clean but needing air conditioning. Was hot first night.
Submitted on Jul 9, 2018
Check-in was easy even though we arrived after 3am due to flight delays. One of our key cards did de-magnetize the first day so be careful of that. Only possible complaint with the condo itself is that the showers had curtains not doors and the bathrooms felt mysteriously drafty to us. That's a REALLY nit-picky thing though and I'm embarrassed it even stuck out to me. This place was great.
Submitted on Jul 4, 2018
Very clean and well maintained. Located at the very end of Keystone resort, easy walk to River Run gondola and village.
Submitted on Jun 29, 2018
Excellent rental retreat. Beautifully decorated. Comfortable bed. Clean accommodations. Plenty of room. Great location. Mountain views. Stocked cupboards. Two large bathrooms. Sleeps six.
Submitted on Jun 27, 2018