4.9 (14 reviews)
It was okay
Littleton
4
Overall Comment
Would have been better if the fan was working upstairs on the first night considering it was hot in the room none of the TVs were working so we had to bring our own device too make it work and there was a lock on her TV apparent pin so we couldn't watch that TV downstairs besides that the house is pretty clean and it was beautiful in the area we were at even though it was raining the whole time and we couldn't do nothing we tried to reserve it for a different day or cancel our reservation but they wanted to keep $400 and only give us $180 back for cleaning fee just for being stuck inside the whole time we were there besides eating and going to the store so be careful before you were at this place and read your contract good because if you change your mind you will be out of a lot of money
Response from Summit County Mountain Retreats
Thank you for your honest review! I can see that a member of our maintenance team was able to fix all of these concerns during this guests stay! In regards to cancelling or moving a reservation, our policies are sent to all guests in our Rental Agreement before guests fully confirm their stay.
Submitted on Jun 16, 2023
Keystone Gulch
5
Overall Comment
Fantastic experience at a beautiful and spacious property. Fast and easy communication with staff via text messaging. We will be back.
Response from Summit County Mountain Retreats
Thank you for your 5 star review and we can't wait to have you back!
Submitted on Jun 12, 2023
Excellent Stay!
Cripple Creek CO
5
Overall Comment
This was our second stay booked through Summit County Mountain Retreats, and we thoroughly enjoyed staying at this property! The condo was very clean and well-supplied with basic essentials.
Response from Summit County Mountain Retreats
Thank you for your review and we are happy you enjoyed your time staying at this property!
Submitted on May 9, 2023
KEYSTONE gULCH 1223
Des Moines IA
5
Overall Comment
clean.WELL EQUIPED.Would rent again without hesitation.
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a 5-star review.
Submitted on Sep 27, 2022
Odna
5
Overall Comment
Its beautiful place faced to mountain.
Response from Summit County Mountain Retreats
Thanks for taking the time to leave us a review.
Submitted on Jun 15, 2022
Keystone Stay
longmont CO
5
Overall Comment
The Unit was out in the woods, very quiet. It was spacious and comfortable. The kitchen had everything we needed and more. Having the upstairs allowed for some privacy, but they still had two rooms with 8 beds. The back of the unit looked out onto open space and mountains. The only problem we had was with the washer. Apparently it blew a fuse, but we couldn't find the fuse box. Called the office and they sent someone over right away. Turned out the box was behind a picture in the master br. I give the unit 5 stars.
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Take care!
Submitted on Feb 28, 2022
Holiday Trip
Brentwood TN
5
Overall Comment
We had a great stay with friends. We had 4 kids, 3 age 13 and an 11 year old. Having to change the shuttle in different locations wasn’t as convenient for us to get to and from the slopes and we would stay closer in to River Run if we could do again. Love the location peaceful and clean. The hot tub was not convenient for use for our group. That was a con for us. Other than that, small bathroom downstairs floor and seat were cold but it was very cold while we were there. Some trouble regulating temp. The property owners were very helpful and accessible via text. Definitely would recommend it just a few things to think about when considering it.
Response from Summit County Mountain Retreats
Thanks so much for sharing your feedback about our service. We appreciate your comments about the property as well. We would have been more than happy to provide space heaters to the guests, had they asked. We will have our team inspect the downstairs bathroom to ensure the heat is working. Please reach out to us next time you are in the area, we would be happy to host you again.
Submitted on Jan 18, 2022
Keystone Trip
NEW ORLEANS LA
5
Overall Comment
My overall experience was great. We really like the location.
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a 5-star review. We hope to see you soon.
Submitted on Dec 22, 2021
Excellent Stay!
Wichita KS
5
Overall Comment
This townhouse was perfect for our family and our stay for the weekend. Beds were all comfortable as well. I highly recommend!
Response from Summit County Mountain Retreats
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Submitted on Oct 26, 2021
Great Condo in a great location
Portland OR
5
Overall Comment
Beautiful condo in a beautiful location. Property manager was very responsive to a couple requests. Highly recommend this place!
Response from Summit County Mountain Retreats
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
Submitted on Oct 5, 2021
Enjoyed very much
Avon Lake OH
5
Overall Comment
Very clean, spacious, comfortable living. Enjoyed our weekend getaway.
Submitted on Apr 8, 2021
Great quiet secluded mountain retry
Denver CO
5
Overall Comment
We’ve stayed at a lot mountain ski rentals and this is near the top. Great quiet secluded place with all you could want. Can sleep a small army of people here if you need, there are so many beds. Easy access to the slope. Clean, comfortable, with a charming mountain vibe. A+
Response from Summit County Mountain Retreats
We are glad to hear the quiet seclusion this unit had to offer, along with the assorted sleeping arrangements to accommodate multiple guests, provided for an A+ stay for these guests. We hope to host them again in the future for their vacation in Summit County.
Submitted on Apr 2, 2021
Excelente experience
5
Overall Comment
Communication was A+ and the place was bigger and nicer than we thought. Super comfortable for our family of 11. Definitely will be coming back! Thank you for this great experience ♥️
Response from Summit County Mountain Retreats
We are glad that our unit was able to comfortably fit a family of 11 and our communication with them made their stay more pleasant! We hope to host them again in the future for their next vacation in the Summit County area!
Submitted on Apr 1, 2021
Beautifully property
Ft Worth TX
5
Overall Comment
The home is very clean, well furnished and has all the amenities you could need. The location is next to a national forest which offers numerous hiking opportunities. It is also close to ski areas and many restaurants.
Response from Summit County Mountain Retreats
We are glad to hear this guest enjoyed their stay at this unit multiple times. The proximity, along with the views and enough seclusion provided for a great stay for them. We hope to host them again in the future for their stay in Summit County!
Submitted on Oct 6, 2020