Lakeshore #1553

This condo is conveniently located on the busline and Keystone Lodge and Spa. It took a few days to get acclimated to the surrounding area. But I learned the property is very close to the Mountain House ski area which was nice. I would take the Silver Route and get off at the first stop behind Keystone Lodge nd and spa. Unless you enjoy riding the bus.
The condo was well appointed with all of the "things". I would suggest using the sidewalk along the Lake to get around.

The condo floor is annoying. The contractors did the owners DIRTY. They used the wrong adhesive to secure the laminated floor to the floor. As a result of this, it feels like you are walking on sand underneath the floor. Crunch crunh! The ceramic flooring doesn't do this. Like I said it's annoying and all the other reviews say the same. The owners took the cheap route regarding the floor. Washing machine and dryer are in the main building.I didn't make it to the hot tub or sauna. I would stay there again inspite of the flooring.

Anonymous from TULSA - Posted: 3/19/2025

Thank you for your feedback! We will pass this along to our teams to improve for the future!

Summit County Mountain Retreats staff

Property smelled like smoke and was dusty. There was a towel placed on window with a water leak. Porch on the lake was along sidewalk. It appeared to have more privacy in the pictures.

Anonymous from Niwot - Posted: 2/22/2025

Thank you for your review and feedback.

Summit County Mountain Retreats staff

Firstly, the rooms were clean and kitchen was functional. OK, however, the rooms were very small--online pictures were deceptive! You had to be a contortionist to use the bathroom!
The fireplace was another sad story. At first, it didn't turn on. It took 2 "experts" diagnoses and 2 missed days of using it (during extremely cold weather) before it could be fixed. BTW, a TV remote was discovered while 2nd repairman took fireplace apart!?!! Fireplace was also still a hazard since there was no glass covering the fire, thus exposing guests to open flame hazards! This was another condo rental(managed by SCMR) that caused us bad/missed opportunities. We experienced a similar malfunctioning fireplace at another SCMR-managed Soda Springs condo where a repairman needed to order a malfunctioning part. Bottom line, we couldn't use the fireplace during our stay there either! These are just some of the issues we've experienced with SCMR (since we've been a regular SCMR condo renter at their various condos in Keystone this ski season). They mostly just pass it off as "...an HOA issue..." with little followup, expecially to monitor/enforce any periodic maintenance practices to the HOA/homeowner to earn their management fees (we know of one example where they failed to fix a simple sauna control at one of their managed condos--we understand that it remained broken for the last 3 years)!

Anonymous from Peyton - Posted: 2/15/2025

Thank you for your review and feedback. Our photos are an accurate representation of the condo as well as we do apologize about our fireplace not being able to work during your stay, these fireplace are inspected twice annually and are completely up to code and safe, as well as this unit has regular heat that keep guests warm during their stay.

Summit County Mountain Retreats staff

After receiving 5 texts from the management company reminding us of our 4:30pm check in time, while on our way from the airport, we received an updated message saying that check out would be changed to 5:30pm (an hour later) because the cleaning crew was running behind. That was the start of our "inconveniences". After we were finally allowed to check in, we sat down on the sofa, felt a draft coming from the window and noticed that someone had stuffed paper towels in the window frame in an attempt to keep the cold air from coming in. Blinds are broken and windows do not completely close and lock) We attempted to turn on the gas fireplace to find out that all of the nobs/buttons/controls had been removed. In a nut shell, management said that it would not be working during our 4 night stay. We then decided to put on our bathing suits and head to the hot tub. After the walk there, we find note on one of the chairs stating "sorry for the inconvenience but the hot tub was being worked on". Three "inconveniences"/disappointments within the first few hours there. The LVP flooring pops and cracks when walked on and some sort of sand or dust comes out of the joints and cracks. It's terrible. The first night, we tried to sleep on the bed but there is a foam topper (not even sure its meant for beds) that made the bed so soft that it was painful to sleep on, so we slept on the sofa. Management said they could not please everyone since there are different preferences for mattress, which is true BUT- to please the masses per say, they would be smart to go with one that a majority likes rather than one that is too soft. The second night we removed the foam on the bed, hoping our sleeping would be an improvement, but it was not. Overall, we had terrible sleep at the condo, the fireplace did not work at all in our unit, and hot tub did not work for 2 out of our 4 nights , floors made terrible noise, windows broken, and in general, nothing was done by management at all.

Anonymous from Louisville - Posted: 2/8/2025

Thank you for your review. We do apologize that this guest was inconvenienced 1 hour due to checking in on one of our busiest days of the year, that the fireplace had gone down and we were not able to get an outside contractor out during their stay, the HOA manages this Hot Tub and we had no notification about it being down, and also that the guest could not figure out how to lock the windows which would close them and cause no draft. We also appreciate the feedback on the bed as we are in the search for a bed that fits everyone needs! The guest also never reported any issues to us about flooring and we did attempt to fix the fireplace, however the guest did deny us coming the first day. This guest was also offered a fair refund per our rental agreement, but instead chose to not accept it and take to reviews to post false claims.

Summit County Mountain Retreats staff

Stayed here for Christmas. Location was great and the condo was nice. Sounded like there was sand under the floor and the pull out bed was about to fall apart. Would have been nice to have better toiletries. Pool and hot tub were in need of service. Two days we went and there we no towels. One day the hot tub was not working and the whole time the sauna was out of order.

Anonymous from .. - Posted: 1/2/2025

Nice clean condo. Great for a couple to get away for a few days.

Anonymous from Western Grove - Posted: 10/18/2024

We are so happy to see you enjoyed your stay here and got to enjoy a nice little getaway!

Summit County Mountain Retreats staff

The good: Property was in a great location and was clean.
Easy check-in and checkout process. Great restaurants, hiking
Trails and other entertainment close by. Cheaper than a hotel stay.

The not-so-good: confusing to actually drive into the property. Ended up going through a do not enter sign to access the property. When walking on the flooring sounds like sand is underneath of it when you walk. Bed was way too soft woke up with back pain. Blinds were broken and would not raise. Apparently, this was a problem before we ever checked in and never got fixed. Appliances and utensils were very cheap poor quality.

Overall: if you are going to use this as just a roof over your head and homebase to go out and explore, then it’ll work for you. Would not recommend using for an extended stay.

Anonymous from NA - Posted: 9/25/2024

Thank you for your review! We are glad you got to enjoy the area while you were here! We are available 24/7 to help all guests with their check ins as well as provide a comprehensive guidebook that will also give guest the correct driving instructions. We also appreciate your feedback on this unit and are following up with our teams here on these concerns.

Summit County Mountain Retreats staff

Superficial clean, really only concern. Deep cleaning needed. Otherwise mattress condition mentioned in earlier posts only compounded with a mattress topper - not comfortable.

Anonymous from Katy - Posted: 4/29/2024

We treat cleanliness as one of our highest priorities and apologize that we did not meet your expectations. I've provided this feedback to our housekeeping team for further review. We also want all of our guests to be comfortable during their stay, but finding a mattress that satisfies the mass amount of renters we see is unfortunately not possible. We're happy to see that you were still able to enjoy your overall stay and appreciate your honest feedback!

Summit County Mountain Retreats staff

The condo was clean and comfy, but smaller than the pics portrayed. Considering it was just 2 of us it worked out fine. Location was great and property management provided excellent service. The condo over all could use a few updates, but otherwise sufficient for what we needed. My biggest critique would be the kitchen supplies. They need to add additional cups, cutlery, spices/, offer coffee and tupperware. Every rental we have been to in Keystone offered complimentary coffee.
I will say the free laundry was a nice surprise.

Anonymous from Delray Beach - Posted: 3/25/2024

We appreciate you taking the time to leave us a review! We are grateful for your feedback and hope you enjoyed your stay right on Keystone Lake. Thank you for your compliments on our service to you. On behalf of our entire team, thank you for allowing us to serve you.

Summit County Mountain Retreats staff

The unit was as pictures described. Unit clean but some updates still needed. Curtains in living room not working well and dry rot on windowsill needs to be fixed. Unit above had very loud children and running around was very annoying. Also, found needle outside front door of unit, not sure what that is about! Unit great for sking and on shuttle. Also, lake area in winter nice.

Anonymous from Arvada - Posted: 1/6/2024

Thank you for your review!

Summit County Mountain Retreats staff

Beautiful location and very nice condo.

Anonymous from NA - Posted: 10/12/2023

Thank you for your review!

Summit County Mountain Retreats staff

We enjoyed our stay here and would stay again. Very cozy, clean and loved the bed and location.

Anonymous from Centennial - Posted: 9/3/2023

Thank you for your review!

Summit County Mountain Retreats staff

We had a great stay at this condo. Beautiful area and right on the lake. Nicely decorated, clean and well stocked. Only downsides were the lower blinds in the living room were missing but the rental company had them replaced with temp blinds that kept falling down. Hopefully, they'll be replaced with permanent ones. We had read in previous reviews that the bed was hard so we brought a mattress topper with us which helped a lot. It is hard! Owner should invest in a new mattress also. Lastly, there were some dirty utensils and pans but not a deal breaker. Very happy with the rental company, SCMR, and easy check in and out! Would recommend.

Anonymous from Colorado Springs - Posted: 4/4/2023

Thank you for your review and feedback, we enjoy feedback like this to make all of our properties the best! The mattress has been replaced since June 2023.

Summit County Mountain Retreats staff

Location was great. Checkin process was super easy. Bed in master is not very comfortable. Wish there was a manual to explain fireplace (it randomly turned off and on). Very happy with the amount of kitchen supplies. Would stay again but bring something to improve the mattress.

Anonymous from AURORA - Posted: 2/7/2023

Thank you for your review. The entire team at Summit County Mountain Retreats really appreciates it. The mattress has been replaced in June 2023.

Summit County Mountain Retreats staff

This condo is literally right on the lake. We loved that. You can walk out the back door & the lake is like right there. If you are an ice skating family, this condo is AMAZING for the skating experience. We walked out the back door & right onto the ice. THAT part made this condo worth it, despite the bed issues. So the bed, AKA the block of cement, it BROKE while we were there. And the headboard swallowed our pillows every night. We would go to bed with pillows only to find them later missing and on the floor down by the headboard. If the owner can afford fancy bathroom fixtures and granite, I would think they could afford a better mattress & bed. We had kids with us on the sofa bed, so we had to suffer on that cement block every night. Well, on our last day there as we were waking up, my husband rolled over and the bed broke. The wood slats just gave out. The bed caved in. I'm convinced it broke because of the sink hole forming below the condo from its foundation issues. When the bed broke, I thought we were gone. Walk on the hallway floor & you will notice the big DIP. Any day now, that floor is gonna give. So I called management. The girl on the phone was clueless on what to do. She said she would send over a new mattress. I guess she missed the part that the bed BROKE. Then I asked her if we could also have a pillow topper to put on top of the mattress after maintenance fixed the bed, since I had read in a previous review that management provided another guest with a pillow topper. The girl on the phone said NO, that they could not provide one. I of course complained and mentioned that one was provided to a previous guest, why could I not have one also? So, a couple hrs later a nice man showed up with a gross, yellow pee stained QUEEN size mattress. Insert hand over forehead emoji another phone call to mgmnt. The guy on the phone this time was RUDE. In the end, they did fix the bed. It has new wood slats. But the cement block bed is still there.

Anonymous from McKinney - Posted: 1/20/2023

Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. The mattress has been replaced as of June 2023.

Summit County Mountain Retreats staff

We would rent here again. Clean property with easy check in

Anonymous from Seneca - Posted: 11/16/2022

We’re so happy to hear you had a great experience with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Summit County Mountain Retreats staff

I loved staying in Lakeshore 1553 it was very clean and the furniture was new and in great condition. The view was unbeatable. It was also just a one minute walk to the conference center. It also had everything I needed. Especially loved the fireplace!

Anonymous from Monument - Posted: 10/28/2022

Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats. Take care!

Summit County Mountain Retreats staff