5 (48 reviews)
Top Notch Service.
5
Overall Comment
Service was top notch in accommodating lost keys and switching rooms throughout the stay.
Response from Summit County Mountain Retreats
Thank you for your review!
Submitted on Nov 23, 2023
LOVED IT!
NAVARRE FL
5
Overall Comment
Stayed here for 1 night after a work conference in Denver. It was the perfect vibe I was looking for coming from hot Florida! Fire place + Harry Potter and some wine, it was the perfect night. I did the Lily Pond hike near by and explored the lake in Dillion before catching my flight at 5PM. Perfect Location and will be coming back with my husband for a trip and will be booking this unit.
Response from Summit County Mountain Retreats
Thank you for your review! We are so happy your got to enjoy this unit and the surrounding Summit County!
Submitted on Sep 11, 2023
Perfect Anniversary Getaway
Lakewood CO
5
Overall Comment
My wife and I rented this condo to celebrate 30 years. We didn't have a huge amount of time for this getaway so we spent most of our time in the condo, or on property at the hot tub & outside fire pit area. We had a wonderful time. Condo was in great shape. Very comfortable and nicely decorated.
Response from Summit County Mountain Retreats
Thank you for your review!
Submitted on Jun 15, 2023
Great Ski in Ski out
Fort Collins CO
5
Overall Comment
The vacation rental was a lovely place to stay but the elevator was out of service for 4 days and there seemed to be no urgency to fix it. While that may be acceptable at a low quality rental, this was unacceptable for the price we paid to stay here. It was incredibly onconvenient and everyone in the building should’ve been refunded part of their rental fees.
Response from Summit County Mountain Retreats
Thank you for your honest review, we are sorry the elevator was out during your stay as well as the HOA has not provided an update at this time as they are the ones who manage it.
Submitted on Mar 19, 2023
Awesome stay
Boca Raton FL
5
Overall Comment
This was the first ski in/out place I’ve stayed at and I loved it. Super convenient access to the lift. About a 15 minute walk to town, but only a 2 minute drive and parking is easy so I would definitely recommend driving. Great price considering I booked the place less than a week prior. Great amenities. Only downside is that the elevator was out of service, but we were close to the stairs and would have taken them anyways. Would definitely stay again!
Response from Summit County Mountain Retreats
Thanks for your comments and for having selected our property. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.
Submitted on Feb 23, 2023
A cozy place to stay
Colorado Springs CO
5
Overall Comment
We had a wonderful stay for my sons first ski experience!!
Response from Summit County Mountain Retreats
We are so happy that you had a wonderful stay with us for your son's first skiing experience. We hope to see you again!
Submitted on Feb 1, 2023
Great location!
Broken Arrow OK
5
Overall Comment
You cannot ask for a better location in Keystone! Lone Eagle is my favorite place to stay. It’s literally the best ski in/ski out. The walkway takes you right to the gondola and just over the bridge is River Run village. It’s a quick walk to everything but tucked away so perfect in the trees. Our condo was roomy/clean/cozy and exactly what we needed.
We had a couple hiccups (none that were any fault of the owner) and that is why I only gave a 4 star rating overall. The elevator was down our entire stay and hoofing up 3 flights of stairs, with luggage, at elevation is ROUGH. Also, our fridge stopped working and ruined an entire order of groceries for our trip. Maintenance was sent over and he said he needed to get a part and then never showed back up so the fridge remained at room temp. Between the stairs and the fridge it was frustrating but with those things fixed, I would stay again no questions asked.
Response from Summit County Mountain Retreats
Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay overall. We are sorry that the elevator was not operational during your stay. The fridge is fixed at this time.
Submitted on Jan 24, 2023
Anniversary trip
Tuscaloosa AL
5
Overall Comment
Rental was beautiful and so perfectly located! Elevators were down, but management didn’t charge us for early check in. Convenient to everything - especially the lift! Would highly recommend staying here. Check in was quick and easy. Read your email and documents - they’re very helpful with this process!
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats. Take care!
Submitted on Nov 29, 2022
One Major Issue
Newton IA
5
Overall Comment
The one and only elevator was out of service during our entire stay. Carrying luggage and other items up 3 flights of stairs in the thinner oxygen air was difficult for this 67 year old. Fortunately I am in fairly food health for my age.
Response from Summit County Mountain Retreats
We are so sorry that you were inconvenienced by the elevator outage and we can understand how frustrating this is. The elevator is managed by the HOA of the building and has been fixed at this time.
Submitted on Nov 21, 2022
Wonderful stay!
Scottsdale AZ
5
Overall Comment
We really enjoyed our stay! The condo was perfect, and to us it seemed much bigger than in the photos. The kitchen had everything we needed, the WiFi was fast, and the view was beautiful! There was even a peekaboo view of Snake River. We went during the first 2 weeks of October, and we were at the condo all day since we worked remotely through our stay, so there are a couple things to note from our time there:
Most of the restaurants in River Run were closed because it was “shoulder season”, but we picked up groceries and ate at the condo the majority of the time. The pizza place and Mexican restaurant at River Run switched off the days they were open which was nice.
There was construction going on at River Run for a new condo building and we could hear the beeping of the tractors for most of the day.
We could hear the neighbors through the wall, closing drawers and cabinets late at night, but that only happened a couple times.
The property management company was very responsive and helpful.
Vail was a 30 minute drive and the farmers market was still going while we were there - a must-do if you can.
Overall, we had the best time and would recommend this place! We would definitely stay here again.
Response from Summit County Mountain Retreats
We’re so happy to hear you had a great experience with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Submitted on Oct 30, 2022
Great stay in Keystone!
Omaha NE
5
Overall Comment
We enjoyed the time we had in Keystone. The condo is very comfortable. The only complaint would be the bedroom. We suggest a different bed and furniture for the room. Rails were squeaky, and the TV cabinet serves no purpose unless you know how to operate. Better with a King and cabinet for storage. Some minor repairs, like a stove that will lock, and some new carpet or flooring would be nice.
Response from Summit County Mountain Retreats
Thanks for taking the time to leave us a review. We are glad you enjoyed your stay with us. We will pass along your feedback to the homeowner. Thanks again!
Submitted on Aug 11, 2022
Updates needed in condo.
Rockwall TX
5
Overall Comment
I would recommend replacing the carpet as there were several stains on the carpet. I would also recommend updating the cookware as much of it was older and some pieces were not operating properly and/or falling apart. Also, the television in the living room would not connect to cable and The shower drained very slowly so that should also be repaired. Finally, the rack wheels to the dishwasher were in a drawer and we had to place them on the rack in order to operate the dishwasher.
Response from Summit County Mountain Retreats
Thank you for taking the time to leave us a review and provide your feedback. We will address all issues reported, we would have been more than happy while you were in house, had we been notified. We hope to have you back as a guest of SCMR.
Submitted on Mar 13, 2022
A stay looking forward to repeating
Noblesville IN
5
Overall Comment
the staff were super helpful and alway followed through on thier tasks. every time we needed thier assistance they were accurate with thier responses and prompt on their actions. I would stay here again in a heartbeat.
Response from Summit County Mountain Retreats
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Summit County Mountain Retreats.
Submitted on Feb 17, 2022
Super cozy
Corpus Christi TX
5
Overall Comment
Loved the cozy cabin feel accommodations with all the modern appliancs and convenient ski in/ski out location!
Response from Summit County Mountain Retreats
Thanks for taking the time to share your experience with us. It’s nice to know that our staff helped you enjoy your stay. You can sign up for promos on our website that might interest you. We hope to see you soon.
Submitted on Jan 17, 2022
Cozy Slope side Condo
Lees Summit MO
5
Overall Comment
We loved staying this close to the slopes! Everything was perfect!
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a 5-star review. We hope to see you soon!
Submitted on Dec 22, 2021
Perfect vacation!
Ponchatoula LA
5
Overall Comment
My fiancé and I had the best time at Lone Eagle! It is in the perfect location, close to river run village and everywhere else in the keystone resort. We utilized the free shuttle that took us all around keystone. It was the best vacation we have ever been on, and we can’t wait to go back!
Response from Summit County Mountain Retreats
We can’t thank you enough for the kind words about our rental. Your review means a lot to us and lets us know we’re on the right track! We can't wait to host you again.
Submitted on Dec 7, 2021
Amazing unit in an amazing location
Boulder CO
5
Overall Comment
This building is one of the best locations and accommodations in Keystone. It is secluded and quiet, yet a five minute walk to the village. Also, it is ski in ski out. I would stay here again.
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are glad that you enjoyed the location of the condo and we look forward to hosting you again soon. You can sign up for promos on our website that might interest you.
Submitted on Oct 30, 2021
Lovely Mountain Retreat with the amenities of home
Stamford CT
5
Overall Comment
This lovely mountain retreat is set right on the slopes of Keystone. Inside you will find a well stocked kitchen, very comfy, roomy living room, two bathrooms and the master. Everything was pristinely cleaned and there was plenty of storage for your belongings. There are ski lockers available, a pool, hiking right outside your door, a lovely balcony with a gas grill, etc. Shopping and restaurants are literally right up the street with Dillon, Silverthorne, Frisco, and Breckinridge all within a 15 or so minute drive (weather). One thing to note, is parking is in an underground garage below the units. If you rent a car to come to stay, do not rent an oversized SUV or truck as it may not fit. We were fortunate and the one outside parking space was open for our stay. We absolutely loved this condo and will be back. Stay with complete confidence. Summit County Mountain Retreats really went above and beyond for us on our visit. Thanks.
Response from Summit County Mountain Retreats
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in Summit County.
Submitted on Oct 27, 2021
Perfect Location, great view
Argyle TX
5
Overall Comment
This place was great. Very nice condo with a great view and super close to River Run village.
Response from Summit County Mountain Retreats
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Keystone.
Submitted on Jul 21, 2021
Perfect Mountain Retreat
Dallas TX
5
Overall Comment
The mountain condo was exactly as described. Comfortable, clean, accommodating and in a beautiful setting. A definite 5 star retreat, we will return next year!
Response from Summit County Mountain Retreats
hank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Submitted on Jul 14, 2021
Just perfect in every way
Buford GA
5
Overall Comment
We were at Keystone for my Niece's wedding. I did extensive research on where to stay. Lone Eagle 3019 seemed to be the place. Going through SCMR saved us money. The condo was perfect in every way. Pristine, well equipped, and a great view. When we needed something SCMR was on the spot. This was the perfect vacation thanks to SCMR!
River Run Village had some great spots. Zuma and kickapoo were great. Cala in Dillon was wonderful too.
Response from Summit County Mountain Retreats
Thanks for staying with us! It’s nice to know that our staff helped you enjoy your stay. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. That is why we operate 24/7 and have a large staff to assist our guests with various issues.
Submitted on Jun 8, 2021
Nice location, comfortable stay
Windsor CO
5
Overall Comment
Location was good for ski in/out and rental was nice. Comfortable bed, well stocked kitchen. The location was good for getting around and was easy to find restaurants and shops close by. The TV/cable took a bit to figure out but we got connected and then were able to relax and enjoy. Overall a good stay!
Response from Summit County Mountain Retreats
We are glad to hear this guest was able to enjoy the location and comfortability that this unit had to offer. We hope to host them again in the future with us in Summit County!
Submitted on Apr 7, 2021
Beautiful rental more like a hotel then VRBO
Loveland CO
5
Overall Comment
The rental was beautiful and comfortable from an esthetic standpoint. Unfortunately the provisions such as coffee and hygiene products were bellow average. Much more in line with hotel accommodations then a VRBO or Air BNB. Also our vehicle DID NOT fit in the parking garage even though we were under the 8ft max.
Submitted on Mar 2, 2021
Wonderful Stay!
MIAMI FL
5
Overall Comment
You just can't beat the location. The condo was super comfortable and it was actually quiet. Everyone was super friendly and the check-in/out process was seamless.
Submitted on Feb 9, 2021
Great stay!
LIBERTY MO
5
Overall Comment
The condo had everything we needed (from Saran Wrap to a colander for draining pasta), it was clean (disinfectant spray in the kitchen, and Lone Eagle staff cleaning touch points frequently), perfect ski in/out spot with convenient lockers, and check-in was super easy. Within 5 minutes of arriving we’d already decided to plan our return!
Submitted on Dec 1, 2020
Great Stay!
DALLAS TX
5
Overall Comment
We loved this location. We also loved the cleanliness and coziness (word? If not, should be) of this unit!
Submitted on Aug 17, 2020
Keystone ski in/out condo
Lafayette CO
5
Overall Comment
This condo was a fantastic find. Easy check-in with management Company, clear instructions, easy parking underground, well stocked, clean and beautiful condo. Lots of space, great fireplace, great Kitchen (we cook), everything functioned. Easy access to ski lockers and hot tub. Easy access and walk to the village, gondola and ski lift. We've stayed at many ski in/out places in CO and this one is definitely near the top of the list. You will not be disappointed.
Submitted on Feb 5, 2020
Lone Eagle
Danville CA
5
Overall Comment
Great -- best ski in/out property!
Submitted on Jan 21, 2020
Lone Eagle
Batesville AR
5
Overall Comment
Check in was a breeze. Parking was a little tight however this seems to be standard at all ski resorts. The fact it is covered made up for this. The location can’t be beat at keystone. Apparently this is the only true ski in ski out location at the resort. Overall I enjoyed our trip and will definitely stay here again.
Submitted on Jan 11, 2020
Ski trip
5
Overall Comment
Absolutely awesome ski-in ski-out location best on the mountain
Submitted on Dec 20, 2019
A true ski in ski out
Cullmam AL
5
Overall Comment
This was a great place to stay for a family. My children are young and we had such an easy time getting to the gondola. We will definitely stay here again.
Submitted on Dec 17, 2019
Location Location Location!
Spring TX
5
Overall Comment
This was the best location for skiing! You can literally walk out the back door and ski over to the lifts! There were only two of us int he condo so there was plenty of room. It was so clean and cozy! We will definitely be back! Two things I think are important to note: 1) use the humidifiers that are in the closet. We didn't use them the first night and both woke up with extremely dry skin. We found the humidifiers in the bathroom closet and used them the rest of the time. 2) There is very minimal storage. If you like to unpack your suitcase, there is no place to put your clothes. There are a few metal drawers in the closet, but thats about it. The closet was filled with other stuff so we had to keep everything in our suitcase. I didn't mind it but if I had kids with me I probably would have been a little flustered. They have a tv armoire and a desk in the bedroom. My suggestion is to get rid of those two items and add a dresser. Other than that, this place was perfect and we will definitely be back next year!
Submitted on Dec 9, 2019
Review
Longmont CO
5
Overall Comment
Great!
Submitted on Nov 7, 2019
High in the Sky
Trophy Club TX
5
Overall Comment
Our rental was well appointed and very clean. The unit was very comfortable and our friends had other units and loved ours especially the large TV for college football. The grill was a bonus as we were able to grill out as the weather was spectacular
Submitted on Sep 17, 2019
Great Vacation Home!
5
Overall Comment
Everything in Lone Eagle 3019 was great. Great location for shopping, dining and hiking (we stayed in September)! Great for skiing in winter as this is a true ski-in/ski-out location at Keystone. Property description is 100% accurate. Photos of condo are also 100% accurate. We found the condo perfectly clean as promised. We originally had trouble getting hooked up to the Internet but after calling the property manager, a tech showed up at the door very soon and he got everything working properly within minutes. Two days later, we had an issue with the dishwasher; but after calling the property manager, a maintenance person showed at the door within 15 minutes and within 45 minutes, it was up and running. No problems after that and we stayed a total of 9 days. Process from reservation to obtaining room keys was very smooth. Would definitely vacation here at Lone Eagle 3019 again and would recommend this condo to everyone!
Submitted on Sep 15, 2019
Wonderful property
Liberty Hill TX
5
Overall Comment
Great..
Submitted on Sep 4, 2019
Best ski in/ski out in Keystone
Centennial CO
5
Overall Comment
The unit (and the building common areas) were spotless and lovely in every way. The location couldn't better - above the river, steps from the gondola and plaza, but extremely quiet. The check in process was made very easy by SCMR and the customer service they offered was beyond excellent. We appreciated their daily texts to check in to make sure everything was satisfactory and the staff was extremely pleasant and professional. It was a perfect stay!
Submitted on Aug 28, 2019
Summer vacation
Plano TX
5
Overall Comment
Beautiful, spacious, cozy, in room washer and dryer a big plus, very nice amenities
Submitted on Aug 6, 2019
Great location
Aurora CO
5
Overall Comment
Beautiful condo, great location! The pool is really small, so if traveling with a family, I’d recommend one of the other properties in the village.
Submitted on Jul 3, 2019
Vacation
Boynton Beach FL
5
Overall Comment
Great
Submitted on Jun 20, 2019
1st time Keystone
VIENNA VA
5
Overall Comment
Location was great and the condo had everything we needed. Like most ski condos it was hot and dry. They provided plenty of humidifiers which were needed. The ski in/out with locker situation was great. Easy to walk to river run area. Do suggest they replace the mattress - too soft. Great for small family.
Submitted on Mar 7, 2019
Wonderful Experience
collierville TN
5
Overall Comment
Everything was amazing. From location to the, drive in to the parking garage to absolutely everything you need for a great get away. The view is not of the actual ski mountain but of the mountain landscape the opposite direction. I think it's a better view. Very clean place and very cozy as well. When we come back to Keystone we will be staying here again.
Submitted on Dec 11, 2018
Classiest in Keystone
Monument CO
5
Overall Comment
This is our favorite spot in Keystone. Always a quiet atmosphere and steps to the gondola for a true ski-in/ski-out. Hot tub and steam room is our favorite and the ski lockers are a beautiful touch. This is true Colorado class. Customer service was top notch. Couldn’t ask for better.
Submitted on Nov 13, 2018
A quiet week in Keystone
Kansas City MO
5
Overall Comment
We had a good 4 days in mid October. The condo was nice, big enough for 4 people at least. Kitchen was clean and nice, bathrooms were big, but the master bath shower didn’t work as well as the second shower. We used the hot tub and steam room several times, and those were nice. THe workout room was also well equipped. This is a great location and walking distance to the River run Gondola/Village. I would definitely recommend it and hope to stay there this winter when we return to ski.
Submitted on Oct 21, 2018
Vacant at keystone Colorado.
5
Overall Comment
Very pleasant place to stay at.
Submitted on Sep 8, 2018