4.9 (10 reviews)
Great Condo With breathtaking Views
Pine CO
5
Overall Comment
This condo is fully stocked, it even has spices. No AC but they provide floor fans which do the trick. It is on a corner, views are grand. The small patio is comfy. The bed is SUPER comfy. This was a bonus. The condo needs an update but not too much. Plates are pretty worn, duvet & bed decor pillows are outdated. No parking instructions, but we figured it out. Loved having our car parked below, inside. Couldn't figure out TV. It would've been nice to have, but we survived. Walking distance to Octoberfest. Super nice! Loved it here. Would stay again.
Response from Summit County Mountain Retreats
We appreciate your review, Dolores! We hope that you will stay with us again!
Submitted on Sep 7, 2023
Great Time in Keystone
Any city NOTAVAIL
5
Overall Comment
My wife and I love the Red Hawk Lodge. Our room was great. Dealing with the property manager was very easy and they responded quickly. We would definitely stay here again.
Response from Summit County Mountain Retreats
Thank you for your review!
Submitted on Aug 15, 2023
Great stay
Denver CO
5
Overall Comment
Great condo, location and amenities.
Response from Summit County Mountain Retreats
Thanks for the great review.
Submitted on Jul 23, 2023
Keystone Ski Getaway
Chesterfield MO
5
Overall Comment
Our place/location was as described, both excellent. What really struck me was the outstanding communication with the owners. They made sure our trip was perfect before we arrived, during and after.
Response from Summit County Mountain Retreats
Thank you for the wonderful review and for taking the time to share your feedback with us at SCMR. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Submitted on Jan 13, 2023
Overall, great place, great experience!
Cocoa Beach FL
5
Overall Comment
Loved it, except the ice maker did not work well at all. Had to buy ice. And, we were without water for a day and no hot water for 24 hours, another day. I assume that doesn't happen often...otherwise a great place.
Response from Summit County Mountain Retreats
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Submitted on Dec 13, 2022
Great Place to Stay
Bennington NE
5
Overall Comment
The two bedroom condo was perfect for my two boys and wife. We had enough space to move around and quiet time at night. The location was great and the scenery out the patio was breathtaking. My boys loved playing pool down in the lobby.
Response from Summit County Mountain Retreats
We can’t thank you enough for the kind words about our rental. Your review means a lot to us and lets us know we’re on the right track!
Submitted on Oct 31, 2022
Great time at Red Hawk
San Antonio TX
5
Overall Comment
This condo is at a great location. Has the morning sun & afternoon shade to sit on the balcony & enjoy the beautiful view. It has a wonderful pantry and washer/dryer which few of the units there have. You can walk to River Run Village in just a few minutes. The only thing difficult was the big round table & chairs that takes up a lot of space & a little difficult getting around it in the small area. We enjoyed it so much though that we booked it again for next year. Summit County is a great company to work with. We have rented 4 units through them and they have been excellent to work with every time.
Response from Summit County Mountain Retreats
We’re so happy to hear you had a great experience with us. Your review made our day! We are thrilled to have you as part of the SCMR family!
Submitted on Jul 29, 2022
Not sure
Omaha NE
4
Overall Comment
I’m not sure how to rate... check in was easy, gal helping us was very nice. Staff checked on us next day. Let them know there was a LOUD noise coming from fridge. They were going to send maintenance but it had stopped. Next day started happening again but would kick off. Overall, they were wanting to help with that issue which was great.
The beds.... Those were the most uncomfortable beds I’ve ever slept in. We tried each one through the nights we stayed and they were all so hard it felt like we were sleeping in the floor.
Shower in front didn’t drain well, there were stains throughout the walls, not sure what it was but gross!!!
Lastly, we went to grab bowls and they were dirty, then mixing bowls, they also had food in the bowl and running down the sides. Lastly, some silverware wasn’t cleaned either.
I will say there are plenty of things for kitchen use which was great, just wish a few things were better and we would have def stayed again.
Response from Summit County Mountain Retreats
Thank you for taking the time to share your experience with us. We are glad you were happy with the service our staff provided you with. We are sorry to hear that you were not happy with the property. Had we known you had so many issues during you stay, we would have been more than happy to address them. We hope to see you again soon.
Submitted on Apr 21, 2022
Great Location, Average Quality
Denver CO
5
Overall Comment
The condo was very clean and in a great location to ski in/ski out. Condo only fits one family as its very small. TV located in an odd spot and the refrigerator was noisy. Fitness center is really just a few machines in a very tight area that guests enter to gain access to the pool. Not good. Sauna not operational. Outdoor Pool and hot tub were great. Check in and check hours not reasonable.
Response from Summit County Mountain Retreats
Thanks for the comments! We appreciate your feedback.
Submitted on Jan 19, 2022
High Quality Keystone December 2021
5
Overall Comment
This is the first time using VBRO and it worked great. Our place at the Red Hawk Lodge is truly a great place stay, a very high quality stay. Very clean, very nice and the best location!
Response from Summit County Mountain Retreats
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience with us at Summit County Mountain Retreats.
Submitted on Dec 12, 2021