4.9 (31 reviews)
Beautiful keystone
Teaneck NJ
5
Overall Comment
Great vacation!
Response from Summit County Mountain Retreats
Thank you for your review!
Submitted on Aug 16, 2023
Torres Family ♡
Montgomery IL
5
Overall Comment
To start off the cabin was absolutely amazing! With a beautiful view, this was our first of many trips to keystone and staying here made it even more memorable.
Response from Summit County Mountain Retreats
Thank you for your review!
Submitted on Aug 14, 2023
Great place in a beautiful setting
Colorado Springs CO
5
Overall Comment
We did a 3 family get together, with 6 adults and 6 children-4 of them 3 and under- and the layout was perfect for our needs, and the unit in a gorgeous location and nicely decorated. We had a few minor issues with maintenance issues and some things we thought would be provided, but they offered to bring them ove.
Response from Summit County Mountain Retreats
Thank you for your kind words. We’re grateful for your feedback.
Submitted on Jun 20, 2023
Cozy & Beautiful
NA NOTAVAIL
5
Overall Comment
Went for a girls' weekend getaway with 7 of us. We appreciated that there were plenty of beds for all, though those in the bunk room said the mattresses left something to be desired & woke up a bit stiff. The location was lovely, especially with all the rain, everything was green and the sound of the creek was relaxing and easy to hear in the quiet area. There were hummingbirds outside at the feeder daily. The condo is bright and airy with all the windows, the kitchen is functional with pots/pans/silverware plenty for a larger group, though we found we needed ziplocs & aluminum foil & hand soap (!) which weren't available. We loved the large table & couch, so all of us could gather together. Check in & check out instructions were clear. We would stay here again.
Response from Summit County Mountain Retreats
Thank you for your review and feedback!
Submitted on Jun 13, 2023
Clean, comfortable, close
Kansas City MO
5
Overall Comment
Overall great experience! The property managers were always proactive. They kept in contact from the time I booked our stay to the moment of our departure.
The lone hiccup was one of the two master suites upstairs. Lets agree that a good night sleep is a good start for a good day skiing and an uncomfortable sleep doesn't do much to make the next day a good one.
Well, the mattress in the room directly at the top of the stairs should have been replaced many moons ago. There are divots on either side of the king bed. Sleeping in the middle was just as uncomfortable. We all agreed that the matresses for the bunk beds were more comfortable than what should be the best room of the house.
It wouldn't take much to resolve this problem. There are many memory foam beds that are far more comfortable and probably less than $1K.
After fees and taxes, we paid more than $350 a night and the biggest bed in the place was the worst place to sleep.
Please change the mattress! It's the only thing that keeps this review from being 5 stars, but successful sleep is the #1 reason we rent your condo.
I would be happy to rent this condo again as long as a new mattress was installed.
Thanks again for the wonderful customer service!
Response from Summit County Mountain Retreats
We are glad to hear you had a great experience. We also apologize that the mattress did not meet your expectations. We agree that a comfortable nights sleep is very important. Our team will review the mattress and recommend replacement if needed.
Submitted on Feb 5, 2023
Great condo close to the slopes
Colorado Springs CO
5
Overall Comment
Enjoyed the condo very much. Close to the slopes and shuttle stop. Directly across from the hot tub. Overall very nice
Response from Summit County Mountain Retreats
Thank you so much for taking the time to leave us a 5-star review.
Submitted on Dec 13, 2022
Awesome Condo!!
Brighton CO
5
Overall Comment
Super clean and lots of room. Highly recommend! Will stay here again.
Family loved it. Hot tub is pretty small but you do get access to Dakota lodge which has a great pool and 2 hot tubs.
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats. Take care!
Submitted on Nov 24, 2022
A
Littleton CO
5
Overall Comment
A
Response from Summit County Mountain Retreats
Thank you for staying with us. We are grateful that you chose our company.
Submitted on Oct 10, 2022
Keystone vacation
5
Overall Comment
Our family had a great time staying in the spacious trappers crossing #8773 vacation rental! The property was well furnished and very clean upon arrival! The location is just far enough away from the high traffic areas to be peaceful and relaxing. Yet close enough to the amenities available in town to ensure that anything you might need is only a minutes drive away. The property is also only a 30 minute drive from Hoosier Pass just outside of Breckenridge, where our family enjoyed a nice hike together. A couple of us also completed the “Decalibron”, 4 14ers in one day in the mountains. The drive to kite lake just outside of Alma was only a little more than 45 minutes from the rental. For a little closer entertainment, the family enjoyed the 10 minute drive to Saphire Point to feed the chipmunks and enjoy the beautiful scenery. We look forward to returning to Keystone next year and will definitely try to book Trappers Crossing #8773 for our stay. Thank you for a great experience in Keystone!
Response from Summit County Mountain Retreats
We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to serve you.
Submitted on Oct 3, 2022
Unit in need of serious repairs
olympia WA
3
Overall Comment
We stayed in #8773 on Trapper’s Crossing. We’re in our 50s, and have lodged at several locations without leaving a review, but this particular unit got our attention. It’s a nice unit, but poorly maintained...too many issues to list.
Response from Summit County Mountain Retreats
I’m very disappointed to see that our service was below your expectations. We would like to know more. Please send us an email directly and a manager can reach out to you regarding your concerns.
Submitted on Jul 4, 2022
Spring Break Family Ski Trip
Whispering Pines NC
5
Overall Comment
Good location on the shuttle route but also a close drive to the free lot in River Run. Clean, spacious & well equipped accommodations.
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are glad to hear that you enjoyed the location of the condo, and that you found the condo to be clean, spacious, and well-equipped. We can’t thank you enough for the kind words about our rental. Your review means a lot to us and lets us know we’re on the right track!
Submitted on Apr 10, 2022
Great location!
Omaha NE
5
Overall Comment
This place was great. Very clean and just the right amount of space. Would definitely get this place again!
Response from Summit County Mountain Retreats
Thank you for the wonderful review and for taking the time to share your feedback with us at SCMR. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Submitted on Mar 22, 2022
Family Ski Retreat
Parkrer CO
5
Overall Comment
This condo has beautiful views out of every window and is located close to the slopes. We enjoyed the hot tub located just a few steps from the front door. We will definitely stay here again.
Response from Summit County Mountain Retreats
The team here at Summit County Mountain Retreats is thrilled to receive such a great rating, thank you for taking the time to share your feedback.
Submitted on Mar 2, 2022
Watson, Tammie
Gilmer TX
5
Overall Comment
I am not a cold weather person. My family is however. I stayed in the condo mostly and worked remotely. It was very comfortable. I had everything I needed. Thank you!
Response from Summit County Mountain Retreats
Thank you for staying with us. We are grateful that you chose our company.
Submitted on Feb 13, 2022
Comfy weekend stay!
Monument CO
5
Overall Comment
Spacious and clean. Plenty of room for 2 families for the weekend. There was no key for the ski storage and they didn’t bring one on Saturday like they said they would Friday night when we arrived.
Community Hot tub was closed but not their fault.
Would book again!
Response from Summit County Mountain Retreats
Thanks for giving us a perfect rating and for recommending our rental to other travelers. We are glad to hear that you found the condo to be spacious and clean. We reached out to the HOA, who provides ski locker keys, and due to staff shortages it is taking them longer than usual to deliver keys. We apologize for this inconvenience. We hope to host you again soon!
Submitted on Feb 8, 2022
Great Place For Two Families
Lincoln NE
5
Overall Comment
We had a great time in Keystone. The property was accurately described, we had 4 adults and 5 kids under 12 and never felt like we were on top of each other. The cleaning could've been a little better as there was something on the dining room table, but this is a great location, great size, and nice place. Worth every penny.
Response from Summit County Mountain Retreats
Thank you for staying with us. We are grateful that you chose our company. We looked into this review and noticed that the guests checked in early and did not allow our housekeeping team to inspect the unit prior to arrival. If we were given the chance to inspect this unit prior to arrival, this issue would have been avoided.
Submitted on Dec 6, 2021
Great location
NA NOTAVAIL
5
Overall Comment
The Summit County are the best. Responsive, honest and easy to work with. The property location was terrific; right across the lot from the hot tub. We had plenty of room and it was well stocked in the kitchen. Their were a few electrical issues (no face plates on the elec boxes) but I'm sure they will be addressed. Otherwise comfortable and easy. But it's Summit County Retreats that are fabulous.
Response from Summit County Mountain Retreats
Thank you so much for this great review. We really appreciate your business and helping to share the word about Summit County Mountain Retreats. We will get these maintenance concerns reported to our staff and have them addressed right away. Had this been brought to our attention during this guests stay we would have fixed this immediately. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, don’t hesitate to call on us.
Submitted on Sep 23, 2021
Wonderful stay!
Athens GA
5
Overall Comment
Stayed her with a big group of girls for my sister's bachelorette, and we absolutely loved it. The space is very nice, and has everything you could need, especially in the kitchen. Check in/out was simple, and the renters were very helpful.
Response from Summit County Mountain Retreats
We can’t thank you enough for the kind words about our company and this property! Your review means a lot to us and lets us know we’re on the right track!
Submitted on Jun 2, 2021
Luxurious Condo
Arvada CO
5
Overall Comment
The condo and location were great! It's tucked back in a neighborhood and is so quiet and peaceful. It was clean and well stocked with every cooking necessity. We would stay here again for sure!
Response from Summit County Mountain Retreats
We are glad to hear this guest enjoyed their stay in the quiet and peaceful neighborhood of Trapper's Crossing. We hope to host them again in the future for their stay in Keystone!
Submitted on Apr 6, 2021
Good location
Dallas TX
4
Overall Comment
This property has a good location to slopes. We drove to the base each day and parked and it only took 10 min or so. The condo is a tight fit for 10 people
But it is what you would expect for location.
Submitted on Mar 21, 2021
Beautiful condo in a perfect setting
Harker Heights TX
5
Overall Comment
Our condo was perfect for the 9 of us in the family. Location was excellent, it was clean, comfortable and easy to find. The price was excellent too. I also appreciated the prompt communication from management company. Trapper’s Crossing was a lovely home for our winter wonderland vacation!!!
Submitted on Jan 29, 2021
Great for family
Yoakum TX
5
Overall Comment
Everything was great at the house. Getting keys was a little hectic with everyone waiting on a box filled with envelopes.
Response from Summit County Mountain Retreats
Good Morning Debbie Beinhauer,
Thank you for taking the time to provide feedback about your recent stay with Summit County Mountain Retreats. We are pleased to hear that you enjoyed your condo during your stay. I appreciate the comment about your check in experience. During this time of year we are very busy for the holidays and that can create a bottle neck at our check in location depending on when our guests arrive to Keystone. I will be sure to take a look at our process to see if there might be anything we can do to alleviate the hectic experience. Our goal is to ensure a smooth arrival for all of our guests so thank you for providing this feedback. Please reach out to me if you would like to provide any further feedback about your experience.
Sincerely,
Brandon Terwilliger
General Manager
Summit County Mountain Retreats
Submitted on Dec 22, 2020
Family trip
Ft Worth TX
5
Overall Comment
So far this has been our Favorite family trip we have taken so far mainly cause of the house location, amenities, and Summit personnel
Submitted on Dec 15, 2020
Very nice and cozy
Snellville GA
5
Overall Comment
Booked this place for my sisters 30th birthday. We had a great time, checkin was easy. The place was clean and cozy. Will definitely recommend.
Submitted on Nov 16, 2020
Wonderful Trip!
Mokena IL
5
Overall Comment
We enjoyed this large condo at a very reasonable price. The condo was clean and close to all the hiking we could want - the reason for our trip. There is a creek (river?) that runs behind the property; a lovely sound to hear as you drink your morning coffee or evening cocktail on the balcony. There is a nice trail along the far side of the river that provided us a lovely arrival-afternoon hike. The views from the balcony are incredible. We had two minor issues but nothing that would sway us from recommending this rental to others or revisiting it ourselves. While there were plenty of extra pillows, there were no extra pillow cases - a little odd. In one of the master baths, a very high window was left open that could not be reached to close. It got a little cold at night in September so this, also, was a little odd. Those small things aside, I would highly recommend this rental for location (Keystone is such a beautiful area!), cleanliness and excellent customer service!!
Submitted on Oct 3, 2020
very relaxing stay!
Aurora CO
5
Overall Comment
This property is perfect. The Settlers creek is only a few feet away and the rushing water sound is amazing and relaxing. The house is well stocked and beautiful. It is very clean. Lots of beds too.
Submitted on Jul 8, 2020
Spacious and Convenient Stay
5
Overall Comment
We loved the location of the Airbnb and felt it was spacious enough for a group of our size. We enjoyed the convenience of the hot tub as well.
Submitted on Mar 25, 2020
Fantastic rental!!! Highly recommend!
Boulder CO
5
Overall Comment
This condo is amazing! We rent a condo every other weekend in the winter and this one is by far my favorite ever! Perfect condition, very comfortable and well laid out. We really enjoyed out stay.
Submitted on Jan 29, 2020
Great time spent over New Years
DENVER CO
5
Overall Comment
We had a great stay.
Submitted on Jan 18, 2020
Excellent trip to Keystone
Littleton Co
5
Overall Comment
The condo was very clean, well equipped and very very comfortable for our large group including lots of kids. It was quiet and in a great location. We will be back for sure!!
Submitted on Jan 7, 2020
Perfect family vacation!
Overland Park KS
5
Overall Comment
Spacious, beautiful condo. The view is beautiful! Convenient to everything. Extremely quiet. Can’t wait to go again!
Submitted on Dec 4, 2019